CAREERS

leasing and property management

Location: Bok, 1901 S. 9th Street, Philadelphia, PA 19148

Experience: 3 years minimum
Salary: Commensurate with experience and includes a competitive benefits package
Start Date: May 2021

ABOUT SCOUT and BOK

Scout is the urban design and development practice currently leading the redevelopment of the iconic Bok building in South Philadelphia into a creative hub for innovators, artists, makers, entrepreneurs, community services. Today the 340,000 square foot building is filled with over 200 businesses, makers, creatives, and community services and draws over 250,000 visitors annually to visit events, food & beverage options, and happenings within the building. The scale of the building means there is the ability to accommodate a wide span of users in spaces ranging from 200 square feet to 25,000 square feet. BOK has many types of businesses — ranging from non-profits, bakeries and test kitchens, architects and lawyers, designers and photographers, artists and craftsmen and women, musicians, a hair salon, a pre-school, and a community health clinic. For more information, please visit www.buildingbok.com.

 

At our core we are urbanists that believe that atypical spaces require atypical approaches. We examine the pre-existing constraints and use these as the framing for new possibilities to emerge in resourceful, creative, and unexpected ways. With a mix of expertise - from design and planning to project management and community engagement — we are interested in non-traditional development and bringing old buildings back to life.

POSITION SUMMARY
Scout is looking for a detail-oriented, personable and highly professional Leasing & Property Management Admin to join our team at BOK. The position will work closely under our Leasing Director and Property Management & Operations Director to ensure that BOK’s leasing goals and property management objectives are well supported.

This role requires strong customer service skills, a highly personable demeanor and confidence in engaging with a variety of internal and external community members — from tenants to neighbors to contractors to utility suppliers and beyond. The ideal candidate is an individual who demonstrates a strong ability to handle multiple tasks simultaneously, enjoys problem solving and acts with tact and diplomacy, and has excellent written and verbal communication skills. We are a small, entrepreneurial, energetic team and therefore looking for someone who appreciates a fast-paced, start-up working environment and has the ability to remain highly organized in such a setting. Previous property management, communications and/or administrative experience is strongly preferred.


ESSENTIAL FUNCTIONS
Support Director of Leasing with leasing program and goals by:

  • updating and maintaining CRM system and property management software records

  • corresponding with prospective tenants and giving tours 

  • drafting lease proposals and lease agreements

  • assisting with tenant onboarding and move-outs

  • assisting with reporting and other leasing admin as required

  • coordinating development of leasing materials as needed

Support Director of Leasing and team with tenant relationship management by:

  • managing up-to-date tenant listserv and coordinating tenant communications (drafting and sending building notices and alerts as needed; fielding general inquires and facilitating ad-hoc requests; facilitating community chats to provide project updates and coordinating any required follow-ups)

  • updating tenant and leasing pages of website as needed

  • tracking current tenant lease terms, renewals, turnover, etc. and provide date for reporting purposes

  • managing distribution of relevant surveys; analyzing results and providing reports

 

Support building operation and property management:

  • tracking administrative renewals such as permits, certifications, and inspections

  • reviewing current security and access control systems and related equipment on a quarterly basis

  • coordinating data collection, analyzing results and generating reports related to building occupancy and demographics as required for financing (e.g. annual NMTC reporting) and otherwise

  • overseeing building signage to support tenant and visitor navigation through building and property management-related updates

REQUIREMENTS
Candidate should have a minimum of three years work experience in property management, leasing or office management and have the professional confidence and tact to interact and work effectively diverse personality types and a variety of internal and external community members as well as vendors. Candidate must be highly detail oriented and organized, possess excellent communication skills, and enjoy multitasking. Candidate must be a highly motivated, responsible individual with a strong capacity to work independently, handle a fast paced work environment with poise and maintain a friendly, professional demeanor at all times. ​

  • Reliable, pro-active and self-directed to take action and resolve problems 

  • Ability to remain highly organized in a complex environment

  • Excellent verbal and written communication skills and comfortable presenting in front of groups 

  • Strong work ethic and pro-active attitude

  • Sound judgment and ability to deal effectively with matters of a confidential nature

  • Highly detail orientated with a high degree of professionalism, initiative, integrity, urgency and motivation

  • Versatile, and not precious (not scared to try something new!)

  • Experience with Excel required

  • Experience with CRMs, CMSs, and Mailchimp required

  • Experience with Adobe CS and Squarespace a plus

COMPENSATION
Salary range $35,000-$45,000 per annum, commensurate with experience.

Scout also provides a competitive benefits package, including vision and dental coverage, partner coverage, paid maternity and paternity leave and simple IRA matching. Scout offers 20 days of holiday per year for all staff and numerous happy hours – in addition to 10 government recognized holidays. We also offer paid time off for voting and civic duty. We work hard, but we like to have balance too!
 

TO APPLY
To apply, send a cover letter and resume with “Leasing & Property Management Admin” in the subject line to liz@scout-­ltd.com. Only applicants who include a cover letter, resume, and salary expectation and submit through the proper channel will be considered. Applications will be considered on a rolling basis with the ambition of filling the role before the end of May 2021.