CAREERS

BOK weekend ambassador

Location: Bok, 1901 S. 9th Street, Philadelphia, PA 19148

Experience: 1 year minimum 

Salary: $14/hour (Shifts: Saturday and Sunday 10:00am - 5:00pm)

Job Type: Part Time
Start Date: Immediate

ABOUT BOK

The iconic Bok Building in South Philadelphia has become a creative hub for innovators, artists, makers, entrepreneurs, community services. Today the 340,000 square foot building is filled with over 250 businesses, makers, creatives, and community services and draws over 250,000 visitors annually to visit events, food & beverage options, and happenings within the building. The scale of the building means there is the ability to accommodate a wide span of users in spaces ranging from 200 square feet to 25,000 square feet. BOK has many types of businesses — ranging from non-profits, bakeries and test kitchens, architects and lawyers, designers and photographers, artists and craftsmen and women, musicians, a hair salon, a preschool, and a community health clinic.

 

For more information, please visit www.buildingbok.com.

POSITION SUMMARY

We are looking for a personable and motivated Weekend Ambassador to join our team in South Philadelphia. Bok Ambassadors support a range of day-to-day operations, administrative, and event needs. This role is an important extension of our development team, as they provide a first impression of the building to tenants, guests, and building visitors. Ambassadors provide a welcoming entry experience and assist with navigational questions, facilitate and organize deliveries, promote safety and inclusion, and offer admin support for building-wide initiatives. 
 

We are a small, entrepreneurial, energetic team and are looking for candidates who appreciate a fast-paced, start-up atmosphere and have the ability to remain professional and service-oriented in a complex environment. 


This is a part-time position with consistent weekend availability required. Availability for Saturday + Sunday 10:00am - 5:00pm is required, with a preference for candidates with some flexibility to cover weekday shifts as needed. 


ESSENTIAL FUNCTIONS & RESPONSIBILITY

  • Greet and engage with all tenants and visitors as they enter Bok, ensure they sign in, and assist with navigation for first time guests as needed; manage the flow of foot traffic to ensure that visitors find their appropriate destination and/or stay within the publicly open areas of the building 

  • Be well-versed in the redevelopment project at Bok, its tenants, and events to answer questions knowledgeably and accurately. 

  • Triage common questions and requests — direct walk-ins to the appropriate online destination for leasing and event inquiries and general information as needed

  • Provide administrative support by maintaining mailing lists, monitoring building email inquiries, notifying tenants of aging deliveries, maintaining directory signage, and other tasks as needed

  • Provide shift notes each day of happenings during the day, items needed, and any questions

  • Facilitate deliveries by directing USPS, UPS, FedEx, Amazon and others to the mailroom location and assist with their entry as needed; maintain the general organization of the package room 

  • Maintain proper building procedures for security and reporting incidents as they occur using appropriate channels 

  • Maintain entry way inventory of informational materials and ensure entry organization and cleanliness at all times 

 

REQUIREMENTS

The candidate must display strong interpersonal and communication skills. Candidates should have a minimum of one-year work experience in a front desk, customer service, or host position. The ideal candidate should be a highly motivated, responsible individual with a strong capacity to work independently. They should have the professional confidence to interact with a variety of people. They will need to manage the flow of foot traffic with poise and maintain a friendly, professional demeanor at all times, responding tactfully and accurately to inquiries.

  • Strong work ethic and proactive attitude

  • Sound judgment and ability to deal effectively with a variety of personality types

  • Versatile, and not scared to try something new! 

  • Maintains a professional demeanor at all times 

  • Experience with MS Office/Google Drive, MailChimp, & Slack is a plus 

  • Reliable, responsible, and enthusiastic individual who enjoys taking initiative

COMPENSATION

Compensation for this role is $14/hr.

TO APPLY

To apply, send your resume and 2 professional references with “Bok Ambassador” in the subject line to matt@buildingbok.com. Only applicants who submit a resume and professional references through email as stated will be considered.

 

Bok is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.