Property Manager - Bok
Location
Bok, 1901 S. 9th Street
Philadelphia, PA 19148
(on-site role, in-person required)
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Job Type
Full-time, In-Person
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Start date
Immediate
Experience
Minimum 5 years of experience in operations, property, or facilities management
Salary
$75,000 - $90,000; depending on experience
About Scout
Scout is a dynamic interdisciplinary design and development practice specializing in adaptive reuse. Since 2015, we have been dedicated to revitalizing urban spaces, with our primary focus on transforming the historic Bok Building, a sprawling 340,000 sq. ft. Art Deco building in South Philadelphia, into a vibrant hub for artisans, entrepreneurs, and community groups.
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In 2022, we expanded our work to Providence, RI, with 50 Sims, a 100,000+ sq. ft. project aimed at fostering community engagement and supporting local initiatives like the Steel Yard and Farm Fresh RI. This site serves as a permanent home for numerous artists, facilitating growth and long-term sustainability.
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Scout is currently redeveloping Hamilton and Furness Halls on South Broad Street in Philadelphia into Village of Industry & Art. Our mixed-use developments reshape urban landscapes, offering unique opportunities for those passionate about design, development, and community-building.
Position Summary
We are seeking a seasoned, hands-on Property Manager to lead the maintenance, operations, and physical plant of the vibrant Bok Building. This role will oversee an internal maintenance team, manage third-party contractors (cleaning, landscaping, specialized services, etc.), uphold quality standards and ensure that all building systems — mechanical, electrical, plumbing, HVAC, safety, and code compliance — operate reliably, thoughtfully, and safely. The ideal candidate will bring a deep background in building systems and facility operations, along with strong leadership and project-management skills.
About the Role
The Property Manager at the Bok Building plays a critical leadership role in shaping the daily experience of a building that supports over 200+ creative businesses and receives more than 250,000 visitors a year. The right candidate is someone who thrives in a fast-paced, community-driven environment, and brings a balance of strategic thinking, operational experience, and people-first leadership.
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You will be the organizational heartbeat of Bok — overseeing everything from property management, maintenance, safety compliance, and tenant relations. Your job is to make sure Bok operates smoothly, feels welcoming, and remains a place where artists, makers, and entrepreneurs can thrive all while keeping up with the facility needs of a historic building. This is a hands-on, highly responsive individual able to be on their feet for long hours and passionate about creating environments where people do their best work.
Responsibilities
Operations & Maintenance Management
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Plan, schedule, and oversee routine maintenance and repairs for all building systems (HVAC, plumbing, electrical, lighting, elevators, etc.).
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Conduct regular inspections of the building — interiors, exteriors, mechanical rooms, common areas — to identify potential problems and address them proactively.
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Manage maintenance work orders, prioritize tasks, and track completion.
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Oversee custodial / cleaning services (internal team or third-party). Ensure cleanliness, hygiene, and adequate maintenance of common spaces, bathrooms, and public areas.
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Manage grounds / exterior maintenance (landscaping, snow/ice removal, dog park, general site upkeep when relevant).
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Order and maintain all building supplies and equipment and / or repairs.
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Contractor & Vendor Oversight
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Select, coordinate, and manage third-party contractors (cleaning, HVAC specialists, plumbers, electricians, external maintenance, landscaping, etc.).
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Prepare scope of work / bid specs for capital improvement or renovation projects; review vendor proposals; supervise contracted projects from start to finish.
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Ensure compliance with safety, building codes, regulatory requirements, and relevant standards.
Safety, Risk Management & Compliance
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Monitor and maintain building safety systems (fire alarms, life-safety, emergency lighting, access control).
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Ensure compliance with all local, state, and federal codes/regulations (e.g., building codes, occupancy, safety, accessibility).
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Lead emergency response protocols related to building/system failures or safety incidents; serve as on-call for all building emergencies.
Budgeting, Planning & Administration
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Develop and manage annual facilities budget (maintenance, utilities, supplies, capital improvements, contracted services).
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Forecast and recommend capital improvements, equipment replacements, renovations, or system upgrades based on building needs and organizational priorities.
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Maintain physical and electronic records of maintenance logs, inspection reports, vendor contracts, compliance certifications, and inventories of equipment and supplies.
Team Leadership & Coordination
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Schedule, supervise, mentor, and evaluate in-house maintenance and custodial staff, assign tasks, and ensure high performance and safety standards.
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Work collaboratively with other organizational teams — programming/events (for event load-ins, auditorium use), tenants, external contractors — to coordinate maintenance around building usage. Particularly important given the mixed-use, cultural and community-focused nature of the building.
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Support special events, load-in / load-out logistics, and ensure the building is event-ready (safety checks, cleaning, mechanical readiness).
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Strategic Planning & Growth
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Participate in long-term planning for building needs, including future growth and renovations.
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Work with leadership on sustainability initiatives, energy management, and cost-efficiency.
Qualifications
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Excellent leadership, communication, and interpersonal skills — able to coordinate across internal staff, contractors, tenants, and external stakeholders.
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Bachelor’s degree or certificate preferred — in Facilities Management, Engineering, Building Trades, Business Administration, or related field (or equivalent experience).
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Minimum 5 years of experience in facility management, building maintenance, or physical plant operations; including supervisory or management experience.
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Demonstrated understanding of building systems — HVAC, plumbing, electrical, fire/life safety, security, structural maintenance — especially in mixed-use buildings.
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Strong project management skills; ability to manage multiple projects and contractors simultaneously.
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Solid budgeting and financial management skills — managing maintenance and capital budgets, cost control, procurement.
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Strong organizational skills, record-keeping, and familiarity with compliance regulations (safety, building codes, accessibility, environmental).
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Ability to respond to emergencies / urgent maintenance issues as needed (on-call)
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Strong computer skills required with demonstrated proficiency in Microsoft Office Suite, Google Suite, and a familiarity with project management software, as well as the ability to learn and adapt to new systems quickly.
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Fluency in building safety, inspections, compliance, and vendor relations
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High emotional intelligence and ability to de-escalate conflict and navigate nuanced situations
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Spanish language proficiency is a plus
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Ability to move equipment weighing up to 50 pounds and perform essential on-site property inspections, including walking or standing for extended periods
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This is an on-site in Philadelphia role and individuals must be comfortable working beyond a 9am - 5pm environment
Benefits
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Salary range of $75,000 - $90,000; depending on experience
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Full Benefits: health/dental/vision insurance, life insurance, paid time off, professional development support
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Paid maternity and paternity leave
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15 vacation days annually, plus 10 federal holidays
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Civic PTO for voting
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A dynamic, mission-driven team that believes in meaningful work and good humor
To apply
Please send a cover letter, resume, and salary expectation with “Property Manager” in the subject line to hiring@buildingbok.com. Only applicants who submit all required materials via the proper channel will be considered. Applications are reviewed on a rolling basis with a goal of hiring by the end of January 2025.
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Scout is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.