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Property Manager - Bok

Location

 Bok, 1901 S. 9th Street

Philadelphia, PA 19148

(on-site role, in-person required) 

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Job Type

Full-time, In-Person

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Start date

Immediate

Experience

Minimum 5 years of experience in operations, property, or facilities management


Salary

 $75,000 - $90,000; depending on experience

About Scout

Scout is a dynamic interdisciplinary design and development practice specializing in adaptive reuse. Since 2015, we have been dedicated to revitalizing urban spaces, with our primary focus on transforming the historic Bok Building, a sprawling 340,000 sq. ft. Art Deco building in South Philadelphia, into a vibrant hub for artisans, entrepreneurs, and community groups.

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In 2022, we expanded our work to Providence, RI, with 50 Sims, a 100,000+ sq. ft. project aimed at fostering community engagement and supporting local initiatives like the Steel Yard and Farm Fresh RI. This site serves as a permanent home for numerous artists, facilitating growth and long-term sustainability.

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Scout is currently redeveloping Hamilton and Furness Halls on South Broad Street in Philadelphia into Village of Industry & Art. Our mixed-use developments reshape urban landscapes, offering unique opportunities for those passionate about design, development, and community-building.

Position Summary

 We are seeking a seasoned, hands-on Property Manager to lead the maintenance, operations, and physical plant of the vibrant Bok Building. This role will oversee an internal maintenance team, manage third-party contractors (cleaning, landscaping, specialized services, etc.), uphold quality standards and ensure that all building systems — mechanical, electrical, plumbing, HVAC, safety, and code compliance — operate reliably, thoughtfully, and safely. The ideal candidate will bring a deep background in building systems and facility operations, along with strong leadership and project-management skills. 

About the Role

 The Property Manager at the Bok Building plays a critical leadership role in shaping the daily experience of a building that supports over 200+ creative businesses and receives more than 250,000 visitors a year. The right candidate is someone who thrives in a fast-paced, community-driven environment, and brings a balance of strategic thinking, operational experience, and people-first leadership. 

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You will be the organizational heartbeat of Bok — overseeing everything from property management, maintenance, safety compliance, and tenant relations. Your job is to make sure Bok operates smoothly, feels welcoming, and remains a place where artists, makers, and entrepreneurs can thrive all while keeping up with the facility needs of a historic building. This is a hands-on, highly responsive individual able to be on their feet for long hours and passionate about creating environments where people do their best work. 

Responsibilities

 Operations & Maintenance Management 

  • Plan, schedule, and oversee routine maintenance and repairs for all building systems (HVAC, plumbing, electrical, lighting, elevators, etc.). 

  • Conduct regular inspections of the building — interiors, exteriors, mechanical rooms, common areas — to identify potential problems and address them proactively. 

  • Manage maintenance work orders, prioritize tasks, and track completion. 

  • Oversee custodial / cleaning services (internal team or third-party). Ensure cleanliness, hygiene, and adequate maintenance of common spaces, bathrooms, and public areas. 

  • Manage grounds / exterior maintenance (landscaping, snow/ice removal, dog park, general site upkeep when relevant). 

  • Order and maintain all building supplies and equipment and / or repairs. 

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Contractor & Vendor Oversight 

  • Select, coordinate, and manage third-party contractors (cleaning, HVAC specialists, plumbers, electricians, external maintenance, landscaping, etc.). 

  • Prepare scope of work / bid specs for capital improvement or renovation projects; review vendor proposals; supervise contracted projects from start to finish. 

  • Ensure compliance with safety, building codes, regulatory requirements, and relevant standards. 

 

Safety, Risk Management & Compliance 

  • Monitor and maintain building safety systems (fire alarms, life-safety, emergency lighting, access control). 

  • Ensure compliance with all local, state, and federal codes/regulations (e.g., building codes, occupancy, safety, accessibility). 

  • Lead emergency response protocols related to building/system failures or safety incidents; serve as on-call for all building emergencies. 

 

Budgeting, Planning & Administration 

  • Develop and manage annual facilities budget (maintenance, utilities, supplies, capital improvements, contracted services). 

  • Forecast and recommend capital improvements, equipment replacements, renovations, or system upgrades based on building needs and organizational priorities. 

  • Maintain physical and electronic records of maintenance logs, inspection reports, vendor contracts, compliance certifications, and inventories of equipment and supplies. 

 

Team Leadership & Coordination 

  • Schedule, supervise, mentor, and evaluate in-house maintenance and custodial staff, assign tasks, and ensure high performance and safety standards. 

  • Work collaboratively with other organizational teams — programming/events (for event load-ins, auditorium use), tenants, external contractors — to coordinate maintenance around building usage. Particularly important given the mixed-use, cultural and community-focused nature of the building. 

  • Support special events, load-in / load-out logistics, and ensure the building is event-ready (safety checks, cleaning, mechanical readiness). 

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Strategic Planning & Growth 

  • Participate in long-term planning for building needs, including future growth and renovations. 

  • Work with leadership on sustainability initiatives, energy management, and cost-efficiency. 

Qualifications

  • Excellent leadership, communication, and interpersonal skills — able to coordinate across internal staff, contractors, tenants, and external stakeholders. 

  • Bachelor’s degree or certificate preferred — in Facilities Management, Engineering, Building Trades, Business Administration, or related field (or equivalent experience). 

  • Minimum 5 years of experience in facility management, building maintenance, or physical plant operations; including supervisory or management experience. 

  • Demonstrated understanding of building systems — HVAC, plumbing, electrical, fire/life safety, security, structural maintenance — especially in mixed-use buildings. 

  • Strong project management skills; ability to manage multiple projects and contractors simultaneously. 

  • Solid budgeting and financial management skills — managing maintenance and capital budgets, cost control, procurement. 

  • Strong organizational skills, record-keeping, and familiarity with compliance regulations (safety, building codes, accessibility, environmental). 

  • Ability to respond to emergencies / urgent maintenance issues as needed (on-call) 

  • Strong computer skills required with demonstrated proficiency in Microsoft Office Suite, Google Suite, and a familiarity with project management software, as well as the ability to learn and adapt to new systems quickly. 

  • Fluency in building safety, inspections, compliance, and vendor relations 

  • High emotional intelligence and ability to de-escalate conflict and navigate nuanced situations 

  • Spanish language proficiency is a plus 

  • Ability to move equipment weighing up to 50 pounds and perform essential on-site property inspections, including walking or standing for extended periods 

  • This is an on-site in Philadelphia role and individuals must be comfortable working beyond a 9am - 5pm environment 

Benefits

  •  Salary range of $75,000 - $90,000; depending on experience 

  • Full Benefits: health/dental/vision insurance, life insurance, paid time off, professional development support 

  • Paid maternity and paternity leave 

  • 15 vacation days annually, plus 10 federal holidays 

  • Civic PTO for voting 

  • A dynamic, mission-driven team that believes in meaningful work and good humor 

To apply

Please send a cover letter, resume, and salary expectation with “Property Manager” in the subject line to hiring@buildingbok.com. Only applicants who submit all required materials via the proper channel will be considered. Applications are reviewed on a rolling basis with a goal of hiring by the end of January 2025.

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Scout is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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