Property Manager - Bok

Location

Philadelphia, PA

Job Type

Full-time, In-Person

Start date

Immediate

Experience

Minimum 4 years of experience in operations, property, or facilities management

Salary

Commensurate with experience + generous leave and benefits package

About Scout

Scout is a dynamic interdisciplinary design and development practice specializing in adaptive reuse. Since 2015, we have been dedicated to revitalizing urban spaces, with our primary focus on transforming the historic Bok Building, a sprawling 340,000 sq. ft. Art Deco building in South Philadelphia, into a vibrant hub for artisans, entrepreneurs, and community groups.

In 2022, we expanded our work to Providence, RI, with 50 Sims, a 100,000+ sq. ft. project aimed at fostering community engagement and supporting local initiatives like the Steel Yard and Farm Fresh RI. This site serves as a permanent home for numerous artists, facilitating growth and long-term sustainability.

Looking ahead, Scout plans to redevelop Hamilton and Furness Halls on South Broad Street in Philadelphia. Our mixed-use developments reshape urban landscapes, offering unique opportunities for those passionate about design, development, and community-building.

Position Summary

The Property Manager at Bok plays a critical leadership role in shaping the daily experience of a building that supports over 200+ creative businesses and receives more than 250,000 visitors a year. The right candidate is someone who thrives in a fast-paced, community-driven environment and brings a balance of strategic thinking, operational rigor, and people-first leadership.

You will be the organizational heartbeat of Bok—overseeing everything from property management and systems implementation to staffcoordination, safety compliance, and tenant relations. Your job is to make sure Bok operates smoothly, feels welcoming, and remains a place where artists, makers, and entrepreneurs can thrive. This is not a behind-the-desk role—it’s for someone who is hands-on, highly responsive, able to be on their feet for long hours and passionate about creating environments where people do their best work.

Who You Are

You’re an experienced operational leader with a knack for problem-solving and a deep respect for creative communities. You’re not just managing a building—you are stewarding a culture. You’re organized, proactive, and unflappable under pressure. You can manage a calendar of inspections and a building emergency with equal competence.

You build trust through consistency, strong communication, and follow-through. You’re highly detail-oriented, but not rigid. You see systems as tools to empower people—not just processes to be checked off. You are also mission-aligned, care about affordability and equity, and want your work to contribute to something bigger than a bottom line.

Responsibilities

Implement systems to ensure safety, accountability, and operational excellence across Bok’s 340,000 sq ft campus
Foster strong relationships with tenants, staff, neighbors, and partners through transparent communication and responsive service
Oversee move-ins/outs, routine inspections, maintenance scheduling, and vendor management
Lead safety and compliance across all building systems; support Facilities Director with preventive and predictive maintenance planning
Supervise the Ambassador team and support hiring, onboarding, and staffdevelopment
Use project management tools (e.g., Asana, Appfolio) to track and improve workflows
Support the implementation of tenant engagement programs, activations, and events in partnership with the marketing and leasing teams
Provide reliable, on-call leadership when needed (this role is 24/7 responsive in emergency situations)
Ensure all health, safety, and security protocols are rigorously maintained, and that the building is prepared for emergencies or unexpected situations.
Manage annual operating calendar (inspections/expirations). Maintain a schedule for routine inspections and administrative renewals to ensure smooth operations throughout the year.
Work with the facilities director to manage contracted workers and vendors, ensuring all vendors follow Bok policies and procedures when working onsite.

Qualifications

4+ years of experience in operations, property, or facilities management, preferably in complex or mixed-use environments
Strong leadership and team management skills with a collaborative and empathetic approach
Excellent verbal and written communication
Comfort with technology, data, and building systems (Appfolio, Asana, Google Suite)
Fluency in building safety, inspections, compliance, and vendor relations
High emotional intelligence and ability to de-escalate conflict and navigate nuanced situation
Passion for supporting creative economies and community-driven spaces
Experience in construction management and/or project management
Spanish language proficiency is a plus
Moves equipment weighing up to 50 pounds

Benefits

Salary commensurate with experience
Vision, dental, and health insurance (including coverage for partners and dependents)
Life insurance
Paid maternity and paternity leave
SIMPLE IRA matching
15 vacation days annually, plus 10 federal holidays
Civic PTO for voting and community service
Numerous staffevents and social perks
A dynamic, mission-driven team that believes in meaningful work and good humor

To apply

Please send a cover letter, resume, and salary expectation with “Property Manager” in the subject line to hiring@scout-ltd.com. Only applicants who submit all required materials via the proper channel will be considered.

Applications are reviewed on a rolling basis with a goal of hiring by the end of June 2025. References will be required.

Scout is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.